Privacy Advise






In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (here in after "the Act"), published in the Official Journal of the Federation on July 5, 2010 the following is reported:

Intercam Casa de Bolsa S.A. de C.V., Intercam Fondos S.A. de C.V. Sociedad Operadora de Sociedades de Inversión, Intercam Agente de Seguros y de Fianzas S.A. de C.V. e Intercam Banco S.A. Institución de Banca Múltiple, (en adelante “Intercam Servicios Financieros”), designated as responsible for the collection, dissemination, storage, use, including access action, management, use, transfer, or disposal of personal data (hereinafter "treatment "), a financial institution that described above which has collected and designated as his home located in Lago Zúrich 245, Piso 10, Col. Ampliación Granada, Del. Miguel Hidalgo, México, Distrito Federal, C.P. 11529.

In Intercam we are aware of how important it is for you the privacy of your personal information, for that reason and in accordance with the provisions of the Act, implemented measures administrative, technical and physical that protect personal data against damage, loss, alteration, destruction or use, unauthorized access or treatment


We collect your personal information in the following ways: in person when you go to any of our branches or a representative of Intercam Financial Services will visit you directly when requesting any of our financial services or any advice, either through our web, email or postal mail, online services, courier or telephone and indirectly portals when we use public or commercial sources of information that are permitted by law.


For Intercam Financial Services meeting the obligations arising from the legal relationship established with you, we collect personally identifiable information, socioeconomic, personal characteristics, labor, academic, immigration, fiscal, economic and financial, in the case of credit products will ask socioeconomic, economic and financial data that allow us to make assessments of creditworthiness and ability to pay.

When applying for life insurance contracts, we will request personally sensitive personal data revealing the present state and future health, diseases, disorders and addictions, in order to assess risk levels and to make the decision to accept or reject your request.
By using our Web portals we can come to collect the IP address and browser version, this is for security purposes and to reduce the risk of their consultations and operations.


The processing of personal data has the main purpose of verification and confirmation of their identity, perform the activities required for the recruitment, placement, management and operation of the products and services you have contracted with us, identification of risk in hiring , startup, maintenance and end of the legal relationship and to meet the requirements established by competent authorities.

In addition to the above, for secondary purposes, your personal data can be used to develop customer profiles, needs analysis, design analysis for products, send advertising to promote financial products and services that we feel may be of interest. If you are an individual provider Intercam Financial Services or acting on behalf of legal entity or individual with business activities, their data can be used to request or provide recommendations or references regarding the quality, safety and legality of products and services it sells.
In case you do not want your data to be processed for secondary purposes, you have within five working days of the date on which the data were obtained for us expressing their refusal to mobile 55-33-33-34 or 01-800-800- 3334 extension 4010 or email This email address is being protected from spambots. You need JavaScript enabled to view it., if not manifest its refusal means that grants its consent to use your personal information for these purposes


We carry out national or international transfers of personal data to financial institutions, to carry out activities that allow us to provide the products and services you have requested. In case of loan products, we can get to make transfers of personal data to third party service providers vetting and credit history, just as when we require or it is necessary to perform transfers of personal data to the competent authorities. In addition to the transfers described above, eventually, your personal data is shared between the companies that make Intercam Financial Services, to promote services and products, you may contact them directly. When Intercam Financial Services required to transfer your personal data for purposes other than the purposes described herein, agrees to ask you the appropriate consent. Financial Services Intercam inform recipients of their personal to take the necessary steps to fulfill the commitments described in this notice measures data.


To request the exercise of your rights of access, rectification, cancellation, opposition or revocation of consent, you or your legal representative may submit the relevant application at any of our branches to the person responsible for personal data Intercam Financial Services. In a period not exceeding 20 days through the medium you have determined, we will notify the source of the request, after this notification, if appropriate, within a period not exceeding 15 days you will receive your answer, we inform you that the Act permits if warranted, expand by the same number of days and after the above deadlines.

Requirements to apply for exercising rights:

Request original and copy. Original and copy of your voter card and if also the legal representative. If legal, original and copy of the power of attorney representative. The application must contain full name of the holder of personal data, address and email account or other means to notify the response to your request, if legal representative also provide this data. The clear and precise description of the personal data for which you wish to exercise any of the above rights. Any other item or document that facilitates the location of personal data. In the case of right of access shall describe the data you want to know. In the case of requests for correction of personal information, the patentee shall indicate the modifications to be made and provide documentation to support your request. In the case of requests for cancellation or revocation shall take into account data on those that do not impede the fulfillment of obligations arising from the legal relationship between you and Intercam Financial Services or that do not impede compliance with regulatory requirements relevant authorities.

Answers to your rights ARCO consist of electronic documents with images digitized copies of your documents into text descriptions of the information requested and capture screen images as evidence of the actions taken to fulfill your request.

To facilitate the exercise of their rights developed a format that can apply to phone 5533-3334 or 01-800-800-3334 extension 4010 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. By this means you can also request more information to clarify the answers to your request, complaints, and questions or give us recommendations.

If you believe your right to protection of personal data has been injured by conduct of our employees or our answers, or presumed to exist in the processing of your personal data any violation of the provisions of the Act, may file the grievance or complaint corresponding to the IFAI, for more information visit


We inform you that if you want to stop receiving advertisements from us or any other Mexican financial institution, the National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF), on its website Web http: //www.condusef., offers the Public Register of Members (Reus), which is a register containing personal information from users who do not wish to receive information on financial products and services


Any update to this privacy notice, you will be informed through any of the following means: our Website, notices in our branches, statements or through the last email account you have provided us.

Last update  April 16th 2013.