Multi-Currency Cash Passport

Multi-Currency Card for International Travelers

This is a prepaid charge card you can use to make purchases in your travels around the world, in up to 5 different currencies: US dollars, Canadian dollars, Sterling pounds, Euros and Japanese yen, safely and with the backing of MasterCard.


  • A smart card that selects the currency depending on the local currency of the country where you’re traveling.
  • Internationally accepted
  • Replacement card can be sent to you if your card is lost or stolen while abroad
  • Immediate emergency cash if your card is lost, against the available balance on your card*.
  • You can refill your card through various channels: Account Executive, Mobile Banking or Online Banking.
  • Free Call Center in various languages, 24/7, 365 days a year

*Users 18 years or older.

*The card does not generate interest or returns on the cash balance.



  • Official identification.
  • Proof of address
  • RFC
  • CURP


  • Deed of incorporation registered with the Public Property Registry.
  • Powers of attorney of legal representative
  • Registration with the Mexican finance authority
  • RFC and Proof of legal address
  • Identification and proof of address of legal representatives and real owner (majority partner with +25%).

If your card is lost or stolen, contact our Customer Service Center.

  • From anywhere in Mexico: 800 288 9868
  • International: +44 207 649 9404. Remember: calls to this number are not toll-free; don’t forget to add the international dialing prefix for the country you’re in (in most cases it is 00).
  • If you are traveling, you can consult a list of toll-free numbers available in each country in the following document