Multi-Currency Card for International Travelers
This is a prepaid charge card you can use to make purchases in your travels around the world, in up to 5 different currencies: US dollars, Canadian dollars, Sterling pounds, Euros and Japanese yen, safely and with the backing of MasterCard.
- A smart card that selects the currency depending on the local currency of the country where you’re traveling.
- Internationally accepted
- Replacement card can be sent to you if your card is lost or stolen while abroad
- Immediate emergency cash if your card is lost, against the available balance on your card*.
- You can refill your card through various channels: Account Executive, Mobile Banking or Online Banking.
- Free Call Center in various languages, 24/7, 365 days a year
*Users 18 years or older.
*The card does not generate interest or returns on the cash balance.
- Official identification.
- Proof of address
- Deed of incorporation registered with the Public Property Registry.
- Powers of attorney of legal representative
- Registration with the Mexican finance authority
- RFC and Proof of legal address
- Identification and proof of address of legal representatives and real owner (majority partner with +25%).
If your card is lost or stolen, contact our Customer Service Center.
- From anywhere in Mexico: 55 5033 3333
- From elsewhere in Mexico: 800 288 9868
- International: +44 207 649 9404. Remember: calls to this number are not toll-free; don’t forget to add the international dialing prefix for the country you’re in (in most cases it is 00).
If you are traveling, you can check a list of free numbers available in each country at the following link: