In Intercam Banco S.A. Institución de Banca Múltiple, We have a dedicated Customer Service Unit that aims to deal with inquiries and complaints, if any, to formulate our customers. Data in this unit are:
UNE Holder Lic. Erika Aurora Salgado Villanueva
Paseo de las Palmas Avenue 1005 1st floor,
Lomas de Chapultepec, Miguel Hidalgo
ZIP Code 11000, Mexico City
Service Hours: Monday to Friday from 8:30 to 17:30 hours
Phone: (55) 5033.3334 Ext. 3841, 3238 or 3345.
If you have questions about the commissions you can go to the CONDUSEF, which is domiciled in Insurgentes Sur 762, Del Valle, Benito Juárez , ZIP Code 03100, Mexico City, mail:firstname.lastname@example.org, phone 800 999 8080 and 5340 0999
CONDUSEF: The National Commission for Protection of Users of Financial Services (Condusef) is a government agency of the Mexican government that works as an advocate for users of any type of financial service in Mexico.