Customer Support Unit CONDUSEF

In Intercam Banco S.A. Institución de Banca Múltiple, We have a dedicated Customer Service Unit that aims to deal with inquiries and complaints, if any, to formulate our customers. Data in this unit are:

UNE Holder Lic. Erika Aurora Salgado Villanueva

Paseo de las Palmas Avenue 1005 1st floor,

Lomas de Chapultepec, Miguel Hidalgo

ZIP Code 11000, Mexico City

Service Hours: Monday to Friday from 8:30 to 17:30 hours

Phone: (55) 5033 3334 Ext. 3841 or 3345



CONDUSEF, which is domiciled in Insurgentes Sur 762, Del Valle, Benito Juárez, Zip Code 03100. Mexico City,

Phone:55 5340 0999 from Mexico City and 800 999 8080 from anywhere in Mexico.

CONDUSEF: The National Commission for Protection of Users of Financial Services (Condusef) is a government agency of the Mexican government that works as an advocate for users of any type of financial service in Mexico.