Customer Support Unit CONDUSEF

In Intercam Banco S.A. Institución de Banca Múltiple, We have a dedicated Customer Service Unit that aims to deal with inquiries and complaints, if any, to formulate our customers. Data in this unit are:

UNE Holder Lic. Erika Aurora Salgado Villanueva

Paseo de las Palmas Avenue 1005 1st floor,

Lomas de Chapultepec, Miguel Hidalgo

ZIP Code 11000, Mexico City

Service Hours: Monday to Friday from 8:30 to 17:30 hours

Phone: (55) 5033.3334 Ext. 3841, 3238 or 3345.

Mail: atencionusuarios@intercam.com.mx

Webpage: intercam.com.mx

If you have questions about the commissions you can go to the CONDUSEF, which is domiciled in Insurgentes Sur 762, Del Valle, Benito Juárez , ZIP Code 03100, Mexico City, mail:asesoria@condusef.gob.mx, phone 800 999 8080 and 5340  0999 

CONDUSEF: The National Commission for Protection of Users of Financial Services (Condusef) is a government agency of the Mexican government that works as an advocate for users of any type of financial service in Mexico.

 

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